FAQ
What's the turnaround time?
5 to 7 business days.
What is a setup fee?
A set up fee is a one-time charge to turn your design into an embroidery stitch file. Once we have your design crafted, its for your exclusive use. We charge a $10 set up fee per design.
What about taxes and Fees?
For Card Payments, please add a 3% transaction fee to your item total.
Cashapp, Paypal, and Venmo do not have transaction fees.
Do you except Venmo or CashApp?
How can I send a picture of my logo or design?
You can email it to [email protected]. We will respond within an hour.
Can I drop off personal items to be customized?
Yes, we allow items to be dropped off as long as the item is new and unworn.
What if a personal item that I dropped off is damaged ?
Here at Brolic Scholars Custom Embroidery and more, we pay close attention to detail and offer the highest quality of service to our customers. Unfortunately, we are not able to assume liability for personal items that are damaged during the design process.
An email will be sent to the owner
Location
New Haven, ConnecticutSend us an email
[email protected]